Refund policy

Refunds

All refunds will be credited back to the same credit card used or, in the case of direct debit to the same account that the payment was made. In the case of money orders or cheques the refund will be sent to the purchaser by way of direct debit/EFT.

Returns Policy

We want you to be completely satisfied every time you shop with us. If ever you are unhappy with the items you purchased for any reason please contact us within 7 days upon receipt of the items and we’ll do our best to fix the problem.

You may return any goods that you have changed your mind about, as long as the goods are unopened and the packaging is still in good condition. All returned items must be packed and insured properly to avoid loss or damage during transit. You are responsible for all packaging and postage cost of the items you wish to return.

Postage, bank and other charges you may incur depending on your choice of payment (if applicable) for the transaction will not be refunded.

Please do not return items without contacting us first.

Typographical Errors

In the event that any prices for products provided are declared by us as being listed incorrectly as a result of a typographical error or otherwise, we reserve the right to refuse or cancel any orders placed against the declared incorrect price, regardless of whether or not the order and transaction has already taken place. In circumstances where your credit card has already been charged or payment for the incorrect price has been direct debited, we will immediately arrange to credit your credit card or your account against the incorrect amount and process a new order at the correct price.